We can only ship to the U.S.
This service is temporarily not available in other countries.
* Shipping is free
Total Delivery Time = Processing Time + Shipping Time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
Processing time: within 1 working day
Orders made on the weekends might experience delay.Our warehouse only operates on Monday – Friday during standard business hours, except on holidays.
Shipping time: within 3-7 business days.
Once your order is shipped, you will receive a Shipping Confirmation email with details about the items in the package as well as a tracking number and a link to the shipping company website. To track your package, simply click onto the link provided. You can also track the status of your shipment on your user account.
If you cannot track your package normally, please contact us and we will resolve this issue within 24 hours.
Please note that sometimes it takes the shipping company some time to update the status of the shipment and your tracking link may not work immediately. In the event of any unsuccessful delivery, you will also be notified by e-mail.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
- For orders within 30 days after receiving your shipping confirmation :
Customer responsibility: Input wrong address, etc. The returns will be made at your own cost.
Zawery responsibility: Full refund or resend for products you did not receive.
- For orders over 30 days after receiving your shipping confirmation：
The order is valid for 30 days after receiving your shipping confirmation, overdue requests won’t be accepted.
DELIVERY TIME EXCEEDED
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email [email protected], we will check the situation with the transportation company in time. Thanks for your understanding and support.
Email: [email protected]
Phone number: +1 (620) 757-3416
Address: 1312 17TH ST STE 890, DENVER, CO 80202, USA